FAQ Frequently Answered Questions Acne Treatment Q: How long before my acne clears up? A: This depends on various factors. At first your acne might get worst as the bacteria in the pores is coming to the surface, but with continual use people have seen results in few days. Noticeable results will be achieved within 30 days or less. Q: I only have acne around my chin how close can I use the Acne 415 LED spot light? A: Place ½” – 15” inches away from your face for 15 minutes a day. Anti-Aging Therapy Q: At the spa they use light therapy for wrinkles what is the difference between your products and the spas? A: The technology is the same but our products give you the freedom of unlimited treatments in the comfort of your home at a fraction of the cost. LEDS Q: In the market there are acne lamps that have fluorescent bulbs, are these better and more effective than LEDs? A: Fluorescent bulbs contain mercury which is hazardous if broken. Fluorescent bulbs are fragile, LEDs are practically indestructible. Fluorescent bulbs are hot to the touch so there is a risk burning and damaging your skin, virtually no heat is emitted from LEDs. Fluorescent bulbs are less energy efficient than LED bulbs so more green house gases are released into the environment. Policies Q: What is your return policy? A: Within 90 days if you are not satisfied you can return for a 100% refund. Please return in the original packaging and email us at sales@HABAdirect.com for a return authorization number. Returns are processed within 2-3 days of receipt. General Q: Are there any medical precautions? A: Patients with porphyria should avoid most forms of light therapy. Women who are pregnant should consult their physican.